Replying to Notification Emails

When you receive a comment notification email from Workzone, you can just reply to the email, and your response will automatically be entered as a comment to that item within Workzone. If the original comment was sent to you by another Workzone user, they will also get a copy of your reply

At the top of email messages from Workzone, you’ll see this:

____________________________________________________________________________________

Write above blue line to reply

Anything you type above that line will be posted back in Workzone as a comment on that item (comments are added as plain-text; all formatting in your reply is stripped out). This is especially useful for quick replies or if you’re on a mobile device (iPhone, etc) and want to reply without having to log into Workzone over a slow internet connection.

NOTE: For Workzone to properly capture and attribute the reply, the reply email message must be sent from the exact same email address used for logging in to Workzone.

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