Channels
Your Workzone messaging can be comprised of channels. Use channels to hold most of your conversations with multiple team members. They can be organized around anything — departments, projects, or even office locations — and you can create as many as you need. Every channel belongs to a specific workspace.
Channels are open to any user with access to Messages and the related workspace. All messages within a channel are searchable.
To access Channels, start in the
Messages module on the far left navigation bar, where you’ll find a section labeled
CHANNELS on the left side.
Just below the
CHANNELS heading are the names of the most recent (if any) channels you’re included in.
- Clicking the CHANNELS heading allows you to browse all channels. You can use the search box that appears, or click on the name of the channel from those listed.
- Any user can receive notification of any new messages posted in a channel. To subscribe a user to a particular channel, once that channel is selected and displayed, select the three vertical dots (︙) to the right of the channel's name at the top. Select Subscription info.
- Users can be added with the Me (for yourself) or Other user links that appear, or users can be removed by selecting the x to the right of their name.
- Click the plus symbol (⊕) to start a channel. If you haven’t already, you’ll need to select a workspace, then enter a name for the channel and click the Create Channel button.
- You can then enter a message in the channel and click the Send button.
- Unread messages will display with a number to the right of the name of the channel.
When posting in channels, you can directly call the attention of another user by @mentioning them, having any channel messages received display in the Notifications Inbox.